Testimonials & Reviews
West Shore ENT & Allergy
Otolaryngology & Allergy Specialists located in Norton Shores, MI & Grand Haven, MI
West Shore ENT & Allergy always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 202 reviews with an average rating of 4.8 out of 5 stars. Please read what others are saying about West Shore ENT & Allergy below, and as always, we would love to collect your feedback.
Jason G.
Submitted 07/16/24
I can’t review the Dr themself; however the experience with his practice was awful.
I waited for over an hour for a scheduled appointment; while watching over 20 other patients who had arrived after me, be helped. Some patients had checked in 10 min late to appointments. Still being seen before myself regardless of my on time arrival for an earlier appointment time.
They promptly took my copay, but when asked multiple times when I would be seen I was told,”He’s waiting for a room to open up. You should be next.” Even though I continued to watch other patients be seen.
Most unprofessional and disrespectful practice I’ve ever experienced.
No regard to my job, my responsibilities, or the costs associated with attempting to provide them with my business.
T H.
Submitted 02/09/24
Worst Dr I've ever seen!! Was referred to him for ear problems and vertigo. Waited almost a hour and a half to be seen which, I understand happens with Drs sometimes. When I was finally called back the MA asked why I was there and took notes. Dr Lomeo walks in doesn't even introduce himself to me doesn't even ask for my name looks, at the notes the MA wrote down and told me there was nothing wrong with me before he even looked at me! He did finally give me the courtesy of looking and my nose and ears for 2 seconds again told me there was nothing wrong with me. He got fixated on a issue I had 24 years ago and, told me to see my dentist. I tired to ask him about my vertigo and again was blown off. He wouldn't even acknowledge it!! Told me it was probably crystals in my ears and he can't see those anyway. Well, no kidding but, gee that's half the reason I was referred to you!! I was referred to get help for my vertigo. I honestly left the office almost in tears because I felt so humiliated. Would not recommend Dr Lomeo at all!! I was referred to another ENT Dr in Grand Haven and he was fantastic! Actually listened to me, explained things extremely well, and he actually cares! Oh and guess what...I'm getting balance therapy because this Dr wants me to get better!!!!
Katherine S.
Submitted 01/12/24
I had a wonderful experience with Dr Hoekzema and Westshore ENT! He was friendly and easygoing and immediately knew what was causing the nosebleeds that have plagued me for more than 20 years. I had a minor procedure in the office the same day to correct the problem. Staff was friendly, attentive and courteous from start to finish. I worked with ENTs for many years in anther state before moving to Michigan and I can say with confidence that I received exceptional care at Westshore. Highly recommended by this grateful patient!
B B.
Submitted 12/15/23
Dr. Hoekzema is an amazing doctor!!!
Claudia M.
Submitted 10/29/23
I have been diagnosed with hyperthyroidism and upon further exam was found to have nodules on my thyroid. Dr. Lomeo has kept a close check on them to make sure nothing untoward is going on. Have seen him many times this year and we have worked out a plan to handle this. I like his professionalism but also his understanding of how you as a patient are concerned about your health. Recommend highly.
Larry B.
Submitted 07/28/23
I am a first time patient. The minute I arrived the staff were very nice and professional. Dr. Hoekzema is very knowledgeable and very helpful I definitely appreciate the help I received and recommend the facility. Thank you all.
Wendy K.
Submitted 05/05/22
I’m from out of state, when my ENT told me I needed to see a dr ASAP. I called West Shore ENT and Allergy. They took me the same day, the staff was so kind and professional. I can’t thank them enough, especially since I was in Michigan for a family funeral. Great people and so kind. ❤️
Ruth K.
Submitted 09/01/21
After suffering hearing loss in one ear for several years, was FINALLY referred to Dr Belanger. After one visit, he noticed something “not right” & ordered further tests. Was then referred to Dr. Lomeo who specializes in the treatment I needed. Both are very professional, caring & remarkable doctors who give me the care I need. For ANY of your ENT needs, I HIGHLY recommend Westshore E.N.T. & Allergy!
Don J.
Submitted 05/15/21
Dr Bowen restored the hearing in my right ear with a very precise surgery.
Jane E.
Submitted 03/09/21
Dr. Hoekzema always seems to get my vertigo under control, he's the best!
Thomas Z.
Submitted 01/18/21
Excellent, very nice and informative people.
JUDY P.
Submitted 12/16/20
I never have a problem getting in when I need to, dr
H. is always willing to take care of my ear problems, he is the best
Janet G.
Submitted 09/09/20
All staff friendly and welcoming. Dr. Bowen is thorough and speaks in simple terms to understand what is happening. He is patient answering all of my questions.
Helen S.
Submitted 07/28/20
I always have a good experience when I go to Westshore ENT. Dr. Bowen is the best
Claire F.
Submitted 05/31/20
Everyone is friendly and easy to work with.
Jacalyn A.
Submitted 05/31/20
It was a great appointment
June C.
Submitted 05/30/20
Doctor Lomeo has been taking care of my ENT needs for a long time. He always thinks of his patients needs as a priority.
Ame M.
Submitted 05/30/20
We absolutely love Dr. Hoekzema. He is great with my 20 month old & always takes the time to answer any questions we have.
Karen T.
Submitted 05/29/20
So happy with my new expanded ear canals!!!
Barb W.
Submitted 05/26/20
My visit was very satisfied with my appt. Everyone was very helpful and pleasent.